##### **Weather Advisory:** Due to inclement weather in Chicago, you may experience power outages or network interruptions. Our teams are actively monitoring conditions. If you experience a power outage, once it is restored, reboot your router if not automatically reconnected. For network updates, visit our Support page or submit a help request through your account portal.

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### Have Connectivity Issues?

If you don’t see an outage reported in your area, please first try [rebooting your router](https://zentrointernet.com/support-article/reboot-your-own-router/). If that does not work, please go to our [Support Page](https://zentrointernet.com/support/) to get help.

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